{"version":"1.0","provider_name":"Ct Consulting","provider_url":"https:\/\/ct-consulting.com\/en","author_name":"Carmene Thiam","author_url":"https:\/\/ct-consulting.com\/en\/author\/amadoulindorndiayegmail-com\/","title":"Exp\u00e9rience Client : Cr\u00e9ez des interactions qui font la diff\u00e9rence - Ct Consulting","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ZcCF4x6Kab\"><a href=\"https:\/\/ct-consulting.com\/en\/offre\/lexperience-client\/\">Customer Experience: Create interactions that make a difference<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/ct-consulting.com\/en\/offre\/lexperience-client\/embed\/#?secret=ZcCF4x6Kab\" width=\"600\" height=\"338\" title=\"&#8220;Exp\u00e9rience Client : Cr\u00e9ez des interactions qui font la diff\u00e9rence&#8221; &#8212; Ct Consulting\" data-secret=\"ZcCF4x6Kab\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/ct-consulting.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/ct-consulting.com\/wp-content\/uploads\/2025\/10\/Lexperience-client-1.webp","thumbnail_width":1200,"thumbnail_height":900,"description":"Transformez chaque contact client en une exp\u00e9rience m\u00e9morable. Cette formation permet \u00e0 vos collaborateurs de comprendre les attentes des clients, d\u2019adapter leur communication et de contribuer directement \u00e0 la strat\u00e9gie de fid\u00e9lisation et de diff\u00e9renciation de votre entreprise. Participants L\u2019ensemble des collaborateurs de l\u2019entreprise en contact avec la client\u00e8le, en face \u00e0 face ou \u00e0 [&hellip;]"}